UX Researcher

The UX Researcher champions the needs and goals of partners (employees) across the client’s in-store web and mobile digital platforms. This role employs a variety of research methodologies to bring user insights into the design and development process while studying user behavior on digital platforms.The UX Researcher works cross-functionally with Designers, Product Managers, Engineers, and Business Stakeholders to drive product improvements and innovations. Through strong collaboration and research-backed insights, the researcher influences product outcomes and provides well-informed design directions.

Required Skills & Experience:

• At least 2 years of experience in UX research within a fast-paced software development environment.
• Strong expertise in in-depth interviews, field studies, usability testing, concept testing, and post-release evaluation.
• Applied experience in dashboard data visualization.
• Proficiency in the full user research lifecycle, including:
  • Study design
  • Recruiting participants
  • Moderation
  • Data analysis
  • Reporting and presentation of insights
• Understanding of various research methods, including when and how to apply them during different product phases.
• Experience using Figma and related UX tools.
• Positive attitude, proactive approach, and ability to work cross-functionally.
• Portfolio REQUIRED: Must include 2-3 case studies covering generative, evaluative, and post-launch research presentations.

Desired Skills & Experience: 

• Experience in evaluating data visualizations.